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PROCEDURE FORM

Prospective Tenants are asked to please note that we adhere to very strict procedure rules.  If you are interested in renting a property, it is crucial that you call in as soon as possible, as we cannot “hold” or reserve properties.  We will need a copy of your I.D., proof of income and a cheque* for the deposit and costs (i.e. lease fee, VAT & revenue stamps).  In the event of this being in cash, you would need to make the deposit directly into our bank account (adding the cash-handling fee) and bring the slip in with you.  We will then ask you to complete an information form and will go through the lease agreement with you and ask you to sign it.  The credit checks will then be done.  Only when all the above is in place will the lease be presented to the owner for consideration and decision.

 In the event that there is more than one offer, then both will be presented and the owner will make the decision.  We do not disclose the details of the other offer to either prospective tenant.  Neither do we revert to allow one prospective tenant to negotiate, as this would give an unfair advantage.  The owner’s decision is final.  Neither payment of deposit nor signature of a lease guarantees that the applicant will be successful.  We will confirm as to whether or not your offer has been successful once the owner has accepted the lease agreement.<

 If your offer is not successful an immediate refund will be given.

  • If cash was paid into the bank, then the original deposit slip must be brought in to our offices.  You will be refunded by a cash cheque.  This cheque may be cashed in Benoni (i.e. bank of source).

  • If the deposit was in the form of a cheque given to us, then that cheque will be returned to you.

  • If you paid a cheque into the bank, then that cheque would have to clear before a refund can be given.

  •  Internet transfers are treated as cash once they reflect on our bank statement.

 Your co-operation to obviate any misunderstandings would be most sincerely appreciated.

 Should there be insufficient time to clear a cheque before occupation, then payment must be made either by cash into the bank (with a cash handling fee), bank guaranteed cheque or internet transfer.  

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